Returns & Refunds



Returns and Exchanges

If you are not completely happy with your purchase for any reason, we will gladly accept your return within 15 days beginning on the day you receive your order. Before returning an item, please make sure that:

  • the goods are returned within 15 days of receipt
  • the items have not been worn
  • the original tag has not been removed
  • the packaging has not been damaged (please feel free to keep the box if your order was delivered via Express Shipping)

We gladly accept exchanges for a different size or color of the same item as long as stock is available. If you want a different item, then you'll need to return the unwanted item for a refund and place a new order. Original shipping fees are not refundable, however we will cover the shipping cost to send the new item out to you.

REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Original shipping fees are not refundable.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

KEEP IN MIND

We strongly recommend that all items are returned to our office using a trackable form of delivery. It is advised that you send us the tracking number for your returned item once available. Any items returned to us without a tracking number are done so at the customer’s risk; we are not responsible for items delayed, damaged or lost in transit.

ORDER CANCELLATION

To cancel your order please email us within 60 minutes of placing your order. Orders that have already shipped, may be returned within 15 days of receipt.

QUESTIONS?

For additional information or for answers to your specific ordering questions, please drop us an email at [email protected].