If you are not completely happy with your purchase for any reason, we will gladly accept your return within 15 days beginning on the day you receive your order. Before returning an item, please make sure that:
We gladly accept exchanges for a different size or color of the same item as long as stock is available. If you want a different item, then you'll need to return the unwanted item for a refund and place a new order. Original shipping fees are not refundable, however we will cover the shipping cost to send the new item out to you.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
We strongly recommend that all items are returned to our office using a trackable form of delivery. It is advised that you send us the tracking number for your returned item once available. Any items returned to us without a tracking number are done so at the customer’s risk; we are not responsible for items delayed, damaged or lost in transit.
To cancel your order please email us within 60 minutes of placing your order. Orders that have already shipped, may be returned within 15 days of receipt.
For additional information or for answers to your specific ordering questions, please drop us an email at [email protected].